Welcome to our privacy policy.

At Social Marketing Connect (http://socialmarketingconnect.com) we take your privacy seriously and are committed to protecting your personal information in accordance with all relevant laws and regulations, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

In this policy, we will explain how we collect, use, and share your personal information as a client of our social media marketing agency. We will also outline your rights under GDPR and how you can exercise them. Please read this policy carefully before using our services or providing us with your personal information.

Data protection overview

Our company is a data controller, which means that we are responsible for deciding how and why your personal information is processed. We collect and use your personal information to provide you with the best possible service and to meet our legal obligations.

How we collect your personal information

We may collect your personal information in a number of ways, including:
When you book a consultation with us through our Calendly calendar (Art. 6 Sect. 1 Lit. b GDPR)
When you sign a contract with us (Art. 6 Sect. 1 Lit. b GDPR)
When you provide us with your business information as part of our service (Art. 6 Sect. 1 Lit. b GDPR)

Please note that Calendly has its own privacy policy, which you can view here https://calendly.com/privacy.

What personal information do we collect

The personal information we collect may include:

Your name and contact details (including email address and phone number)
Your business name, address, and marketing information about your business
Your payment details (if applicable)

How we use your personal information

We will only use your personal information for the purposes for which it was collected, as outlined in this privacy policy. This may include:

Providing you with the services you have requested (Art. 6 Sect. 1 Lit. b GDPR)
Communicating with you about our services (Art. 6 Sect. 1 Lit. b GDPR)
Meeting our legal obligations (Art. 6 Sect. 1 Lit. c GDPR)

Sharing your personal information

We may share your personal information with third parties for the following purposes:

To deliver our services to you (Art. 6 Sect. 1 Lit. b GDPR)
To comply with legal obligations (Art. 6 Sect. 1 Lit. c GDPR)
Any third parties we work with are required to keep your personal information confidential and secure.

Data retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

Your rights under GDPR

Under GDPR, you have the following rights:

The right to be informed about the collection and use of your personal information (Art. 13 GDPR)
The right of access to your personal information (Art. 15 GDPR)
The right to rectification of any inaccurate or incomplete personal information (Art. 16 GDPR)
The right to erase your personal information (Art. 17 GDPR)
The right to restrict the processing of your personal information (Art. 18 GDPR)
The right to data portability (Art. 20 GDPR)
The right to object to the processing of your personal information (Art. 21 GDPR)

You can exercise these rights by contacting us at contact@socialmarketingconnect.com.

Cookies

We use cookies on our website to improve your browsing experience and to gather data on website usage. A cookie is a small piece of data that is stored on your device when you visit a website.

We use the following types of cookies:

Essential cookies: These are necessary for the website to function properly and cannot be disabled.
Performance cookies: These collect information about how you use our website, such as which pages you visit and any errors you encounter. These cookies do not collect personal information and are used only to improve website performance.
Marketing cookies: These are used to track your browsing habits and show you relevant ads.

You can disable cookies through your browser settings. Please note that doing so may affect the functionality of our website.

For more information about how we use Cookies, please see our Cookie Policy.

Security measures

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include secure servers, password protection, and encryption of sensitive data.

Children’s Privacy

Our services are not intended for children under the age of 18 and we do not knowingly collect personal information from children. If you are a parent or guardian and you believe that we have collected personal information from your child, please contact us at contact@socialmarketingconnect.com so that we can take appropriate action.

International data transfers

We may transfer your personal information to countries outside the European Economic Area (EEA) to provide you with our services. These countries may have different data protection laws than those in the EEA. We will ensure that any transfers of your personal information are made in accordance with all relevant laws and regulations and that appropriate safeguards are in place to protect your personal information.

Links to other websites

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of any websites you visit.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page and we encourage you to review this policy regularly.

Contact us

Thank you for taking the time to read our privacy policy. If you have any questions or concerns about this privacy policy or the processing of your personal information, please contact us at contact@socialmarketingconnect.com You also have the right to file a complaint with the Information Commissioner’s Office if you believe that we have not complied with your rights under GDPR.